Privacy Policy
Effective Date: September 1, 2026
Last Updated: September 1, 2026
1. Introduction
RuntPup ("RuntPup," "we," "our," or "us") respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains what information we may collect when you visit or make a purchase from RuntPup, how we use that information, and the choices you have regarding your information.
2. Information We Collect
Depending on how you interact with our website, we may collect information such as:
Information you provide to us, including:
- Your name
- Email address
- Billing and shipping information
- Payment and transaction information
- Information you provide when contacting us
- Information you provide when subscribing to communications or newsletters
Information collected automatically, including:
- IP address and approximate location
- Browser and device information
- Pages visited and interactions with our website
- Information about shopping cart and checkout activity
- Referring websites and marketing sources
- Website usage and analytics information
We may also use cookies and similar technologies as described in our Cookie Policy.
3. How We Use Your Information
We may use personal information to:
- Process and fulfill orders
- Process payments and provide transaction-related services
- Communicate with you about your orders or inquiries
- Provide customer support
- Maintain and secure our website
- Remember preferences and improve your shopping experience
- Understand how visitors use our website
- Improve our products, website, and services
- Measure the effectiveness of marketing and advertising
- Send promotional communications when you have chosen to receive them
- Support abandoned-checkout communications where applicable
- Comply with legal and regulatory requirements
We use personal information only for purposes that are appropriate to our relationship with you and as permitted by applicable law.
4. Payments and Transactions
When you make a purchase through RuntPup, payment information is processed through our ecommerce and payment service providers.
RuntPup does not need to directly store your complete payment card information. Payment providers may collect and process payment information according to their own privacy policies and security practices.
We may retain transaction information necessary for order fulfillment, customer service, accounting, tax, and legal purposes.
5. Communications
If you choose to subscribe to marketing communications from RuntPup, we may use your email address to send newsletters, product information, promotions, or other communications related to RuntPup.
You can unsubscribe from marketing emails at any time by using the unsubscribe option included in those communications.
We may still send transactional or service-related communications when necessary to complete or manage an order or provide services you have requested.
6. Abandoned Checkout
If you begin the checkout process but do not complete your purchase, RuntPup may use information associated with your checkout activity to provide abandoned-checkout communications, where enabled and permitted by applicable law.
You can opt out of marketing communications at any time.
7. Analytics and Marketing
We may use analytics and marketing technologies to understand how visitors use our website and to measure the effectiveness of our marketing.
These technologies may include services provided by third parties such as analytics providers and advertising platforms.
Where required, non-essential analytics and marketing technologies are used only after appropriate consent has been obtained.
For more information about cookies and similar technologies, please see our Cookie Policy.
8. Sharing Your Information
We may share personal information with trusted service providers when necessary to operate RuntPup and provide services to you.
These providers may include:
- Ecommerce and website service providers
- Payment processors
- Product fulfillment and shipping providers
- Email and communication services
- Analytics providers
- Advertising and marketing platforms
- Customer service and technical service providers
These service providers receive only the information reasonably necessary to provide their services.
We may also disclose information when required to do so by law, legal process, or a lawful request from a government or regulatory authority, or when necessary to protect our rights, customers, website, or business.
9. Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites and services.
Third-party services operate according to their own privacy policies. RuntPup is not responsible for the privacy practices of third-party websites or services that we do not control.
10. Retention of Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service, maintaining business and financial records, resolving disputes, and meeting legal or regulatory obligations.
When information is no longer required, it may be securely deleted or otherwise disposed of.
11. Security
We take reasonable measures to protect personal information against unauthorized access, use, disclosure, alteration, or loss.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
12. Your Privacy Choices and Rights
Depending on where you live and applicable privacy law, you may have rights concerning your personal information, including the right to:
- Ask what personal information we hold about you
- Request access to your personal information
- Request correction of inaccurate information
- Withdraw consent where processing is based on consent
- Request deletion of personal information where applicable
- Opt out of marketing communications
You may contact us to exercise applicable privacy rights or ask questions about how your information is handled.
We may need to verify your identity before completing certain requests.
13. Children's Privacy
RuntPup's website and services are not directed toward children, and we do not knowingly collect personal information from children without appropriate consent.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable privacy requirements.
When we make changes, we will update the "Last Updated" date at the top of this page.
15. Contact Us
If you have questions about this Privacy Policy or how RuntPup handles personal information, please contact us:
RuntPup
Email: runtpupdesign@gmail.com
